Privacy Policy for RestGo, Hotel Accommodation, Chalet Accommodation, Activities, and Tours
1. Personal Information Collected:
When you make a reservation, RestGo, Hotel Accommodation, Chalet Accommodation, Activities, and Tours may collect your name, address, telephone number, email address, payment details, names of accompanying guests, and stay preferences. Additionally, when you visit our website, we may collect information such as your IP address, browser, operating system, language settings, and pages viewed. If you use a mobile device, device-specific details and location data might also be collected. Information from social media services may also be received.
2. Purpose of Data Collection:
We use your personal data for reservation management, customer service, guest reviews, account administration, marketing activities, communications, market research, fraud prevention, and service improvement. RestGo may contact you through various means, such as email, phone, or post, for reservation reminders, feedback requests, and other related purposes.
3. Social Media Usage:
RestGo utilizes social media to promote partner properties and enhance user experience. Integration of social media plugins enables sharing of information with your social media provider. You may also sign in to RestGo services using social media accounts.
4. Sharing Data with Third Parties:
Personal data may be shared with accommodations, local RestGo offices, third-party service providers, competent authorities, and business partners for reservation fulfillment, customer support, analysis, and marketing purposes.
5. Mobile Devices:
RestGo offers mobile apps and optimized mobile websites that process personal details similarly to the main website. Location services are used to find nearby services.
6. Guest Reviews and Destination Information:
After using our services, you may submit guest reviews. This information may be displayed anonymously to assist other travelers. Data shared, like destination preferences, helps improve user experiences.
7. Cookies:
RestGo uses technical, functional, analytics, and commercial cookies. These cookies enhance user experience, remember preferences, analyze website usage, and personalize advertisements. Cookies can be managed through browser settings.
8. Web Beacons:
In addition to cookies, RestGo uses web beacons (tiny pixel images) to track user interactions with online advertisements, measure conversions, and optimize services.
9. Security Measures:
RestGo implements security procedures to prevent unauthorized access and misuse of personal information. Appropriate systems, technical restrictions, and authorized personnel are employed to safeguard data.
10. Children:
RestGo services are not intended for children under 18 years old. Parental consent is required for any service usage by minors.
11. Controlling Personal Data:
Users have the right to review, update, or request removal of personal data. Requests can be made via email to hello@restgo.co.za. RestGo may retain certain data for legal or administrative purposes.
12. Responsible Entity:
RestGo, is responsible for processing personal data on its platforms. For privacy-related inquiries, contact hello@restgo.co.za.
